Quality in use: the beating heart of the user experience
Independent quality and testing consultant Isabel Evans has more than thirty years of IT experience in the financial, communications and software sectors. Her work focuses on quality management, software testing and user experience (UX). She encourages IT teams and customers to work together via flexible processes designed and tailored by the teams that use them. Isabel authored Achieving Software Quality Through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment; The Testing Practitioner; and Foundations of Software Testing. A popular speaker and story-teller at software conferences worldwide. She is a Chartered IT Professional and Fellow of the British Computer Society and has been a member of software industry improvement working groups for over 20 years.